Disability access /access for patrons with mobility problems
Lifts service the Main Foyer down to the Studio Underground foyer level. There is a separate lift that can then take patrons down to the Studio Underground stage level if required, depending on the configuration of seating and staging for that particular performance.
The standard configuration is in a proscenium layout– Rows AA to H, seats 1-26.
Patrons who experience difficulties with stairs should purchase tickets in the below areas:
No Stairs – Row H. All other rows require a step down. Row H includes the designated wheelchair seat. If patrons have severe mobility restrictions but are not using a wheelchair, they should contact the venue on 6212 9292 to request appropriate seating. Alternatively please purchase seats in other Row H seats.
Minimal Stairs (2 to 4 stairs down) – Rows F to G. Please note, Rows AA (nil stairs), A, and B (2 to 4 stairs up) can be used as an option for mobility restricted patrons but utilisation of these seats needs to be confirmed by through the venue on (08) 6212 9292 on a per show basis to confirm access is available due to staging, etc.
Alternate configurations
Access requirements for patrons who experience difficulties with stairs should be confirmed with the venue on (08) 6212 9292 for alternate seating configurations as the requirements will vary.
Wheelchair seats
The Studio Underground has wheelchair seating locations available both on the flat floor and on the balcony.
Standard Configuration:
All Wheelchairs - Row H Seats 63/64
Alternate Configurations:
All Wheelchairs - Contact the venue on (08) 6212 9292 for the best seating position.
The Venue has two wheelchairs available on site which can be requested for use by patrons for access around the venue if necessary. Please contact the venue directly if you would like a staff member to meet you at the entrance with a wheelchair on the night of their attendance. This can be booked through stage door on (08) 6212 9200.
Accessible toilets are available on the Main Foyer level (in the Courtyard), and the Studio Underground foyer level. For alternate seating configurations, access toilets are also available on the Studio Underground stage level Basement 2. Please ask our friendly staff for directions to the bathroom.
ACROD bays
There are two, 5 minute drop off bays directly outside the venue. They are located:
There are three City of Perth parking locations near the venue. They are as follows:
- State Library at 15 Francis Street which has 7 ACROD bays (24 hours)
- The Cultural Centre at 2 Roe Street which has 4 ACROD bays (refer to operational hours of the car park)
- Roe Street at 68 Roe Street which has 5 ACROD bays (refer to operational hours of the car park)
Audio description and Tactile Tours
Tickets for audio described performances are available through the venue box office on (08) 6212 9295 or SWAbox@ptt.wa.gov.au. It is essential patrons advise the booking agent that the audio described service will be required at time of booking. Tickets for the service can be purchased up to three working days prior to the performance, after which audio described seats which have not been sold will be released to the general public. Patrons are requested to arrive at least 30 minutes prior to the performance in order to collect their equipment and be comfortably seated until the audio description commences.
We regularly email updates about the Audio Description service to our database of patrons who utilize the service, and we also keep in touch through a closed Facebook group.
For further information regarding the Audio Description Service, or to add your name to our database to receive show updates please contact the venue on (08) 6212 9295.
Captioning
Captioning is available for selected performances. Please ask your ticket seller or check the website to ensure you purchase tickets to a captioned performance if you wish to use this service. Captioning devices are subject to availability. Alternatively the Go Theatrical Captioning App allows captions to be viewed during the show, can be downloaded onto your own Apple or android device.
